If a single idea has followed me around this year, from politics to art and work to friendships, it’s been this one: “it’s more complicated than that.” It’s centrally important to seek simplicity, and especially to avoid making things hard to use or understand. But if we want to make things that are usefully simple without being truncated or simplistic, we have to recognize and respect complexity—both in the design problems we address, and in the way we do our work.
Erin Kissane via A List Apart: Articles: What I Learned About the Web in 2011
